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Designated,  Appellate Authority & Case Verification Officer :

Grievance Redressal Officer:

Officer Name : S M Mahbub Alom

Designation : Deputy General Manager (Company Affairs)

Phone : 41010005, 41010000-04/122

Mobile No. : 01939921270

e-Mail : dgm.companyaffairs@titasgas.org.bd

Appeal Officer:

Officer Name : Md. Javed Ibne Shahed

Designation : General Manager (Establishment), Petrobangla

Phone : +88029121336

Mobile No. : 01726673083

e-Mail : javed.shahed@gmail.com

Case Verification Officer:

Officer Name : Md. Monowar Hossain

Designation : Deputy General Manager (Legal Affairs)

Phone : 55012686, 41010000-04/130

Mobile No. : 01939921223

e-Mail : dgm.legalaffairs@titasgas.org.bd

Monthly / Quarterly / Annual Monitoring / Evaluation Report:

Grievance Redressal Action Plan Progress Report upto 3rd Quarter 2022-2023 (July'22 to March'23),Published Date-17/04/2023

Quarterly Implementation Progress Monitoring Report of Grievance Redressal Action Plan 2022-2023 (January-March'2023), Published Date-17/04/2023

Monthly Report on Grievance Redressal of March'2023, Published Date-17/04/2023

Monthly Report on Grievance Redressal of February'2023, Published Date-17/04/2023

Monthly Report on Grievance Redressal of January'2023, Published Date-17/04/2023

Grievance Redressal Mechanism Meeting Minutes, Published Date-12/04/2023

Details of Grievance Management carried out by ANIK of the Company during October-December'2022 (Quarter), Published Date-25/01/2023

Monthly Report on Grievance Redressal of December 2022, Published Date-25/01/2023

Monthly Report on Grievance Redressal of November 2022, Published Date-25/01/2023

Monthly Report on Grievance Redressal of October 2022, Published Date-25/01/2023

Monthly Report on Grievance Redressal of September 2022, Published Date-25/01/2023

Monthly Report on Grievance Redressal of August 2022, Published Date-25/01/2023

Monthly Report on Grievance Redressal of July 2022, Published Date-25/01/2023

Grievance Redressal Action Plan 2022-2023 Quarterly Implementation Progress Report (July 2022-December 2022), Published Date-25/01/2023

Quarterly Implementation Progress Monitoring Report of Grievance Redressal Action Plan 2022-2023 (October-December'2022), Published Date-25/01/2023

Progress Report on Grievance Redressal Action Plan 2022-2023 (October'2022-December'2022), Published Date-25/01/2023

Quarterly Implementation Progress Monitoring Report of Grievance Redressal Action Plan 2022-2023 (July-September 2022), Published Date-25/01/2023

Progress Report on Grievance Redressal Action Plan 2022-2023 (July-September), Published Date-25/01/2023

Progress Report on Grievance Redressal Action Plan 2021-2022 (July'21 to January'22), Release Date-22/09/2022

Monthly Report on Grievance Redressal of March 2022

Monthly Report on Grievance Redressal of February 2022

Monthly Report on Grievance Redressal of January 2022

Grievance Redressal Quarterly Report (July '21 to September '21)

Monthly Report on Grievance Redressal of December 2021

Monthly Report on Grievance Redressal of November 2021

Monthly Report on Grievance Redressal of October 2021

Monthly Report on Grievance Redressal of September 2021

Monthly Report on Grievance Redressal of August 2021

Monthly Report on Grievance Redressal of July 2021

Complaint submission (online application):

Online Complain

Laws / Rules / Policies / Circulars / Guidelines / Notifications: